Shipping & delivery Policy
Shipping & Delivery
At Jennifer & Madison New York, we strive to deliver your order as quickly and accurately as possible. Below you will find all information regarding our Shipping & Delivery Policy.
Processing Time
Orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery Time
Estimated delivery times are 3–7 business days, depending on your location. Please note that deliveries may occasionally be delayed during busy periods or due to customs procedures.
Shipping Method & Origin
All orders are shipped directly from our supplier in China. As a result, customs duties or import fees may apply depending on the destination country.
Shipping Costs
Shipping costs are calculated at checkout. Costs depend on the package weight, destination, and selected shipping method.
Shipping Responsibility
- If the tracking information confirms that the package has been delivered, responsibility for the shipment transfers to the customer.
- Please carefully review your shipping address. Any address errors must be reported within 24 hours after placing the order.
If you have any questions regarding shipping, please contact us at:
info@jenniferandmadison.com