Terms & Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Jennifer & Madison New York. For questions or support, please contact us at info@jenniferandmadison.com
1. Applicability
By placing an order on our website, you agree to these Terms & Conditions.
2. Product Information
We make every effort to ensure that our products are accurately described and updated with current information. However, typographical errors or inaccuracies may occasionally occur.
3. Orders & Payment
Orders are processed only after full payment has been received. Available payment methods may vary depending on your country or region. Customers are responsible for verifying which payment methods are available in their location.
4. Processing & Delivery
- Processing Time: 1–3 business days
- Shipping Time: 3–7 business days (depending on location)
- Orders are shipped directly from our supplier in China
5. Returns & Cancellations
Please refer to our separate Return Policy for all terms regarding returns and cancellations.
6. Liability
We are not responsible for loss or damage during shipping if the tracking information confirms that the package has been delivered. Please ensure that your shipping address is entered correctly before completing your order.
7. Intellectual Property
All content on this website, including text, images, and logos, is the property of Jennifer & Madison New York and may not be copied, reproduced, or used without prior written permission.
8. Complaints Procedure
Complaints may be submitted in writing via:
info@jenniferandmadison.com
We aim to respond within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of The Netherlands.